Subject: cancelled on validation refund issue ID 1381179
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 13 Aug 2020 05:05:05 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : 10-Aug-2020 
Order ID:8396719415 
Ticket ID: 03486210 
Assistance Required: Need refund for customer. 

The order was placed on 10-Aug-2020 but the order got cancelled on validation and amount got captured but no refund follow on till now 

please do needful. 

Best regards 
Ammar Asif