Subject: Re: Need Urgent assembly/8390537453
From: Shakeeb Arsalan <[email-masked]>
To: Ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Asjad Hussain <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, midhun madhu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 13 Aug 2020 04:44:11 -0700 (MST)

Hi Team, 

Any update ? 

From: "Seeta Seeta" <[email-masked]> 
To: "Ecom cpkuwait" <[email-masked]>, "ecom cskuwait" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "midhun madhu" <[email-masked]> 
Sent: Friday, August 7, 2020 2:34:22 PM 
Subject: Re: Need Urgent assembly/8390537453 

Hi Team, 

With reference to the order number 8390537453, customer placed the order for 161956160 - - Giggles Erica Toddler Bed and he is requesting for assembly. 

So can you please arrange the same asap. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 6 August, 2020 16:59:59 
Subject: Need Urgent assembly/8390537453 

Hi Team 

Problem Statement: Item not assembled properly 

Order Date : Jul 2, 2020 
Order ID: 8390537453 
Tracking ID: FP07031000848 

Assistance Required: Need Urgent assembly again 

Issue Description: The order was delivered on 05/07/2020 but one item( 161956160 Giggles Erica Toddler Bed) was WWD item and was not assembled properly at home, the customer complaining that the item has not been arranged properly and sent us the picture. 

Regards 
Asjad,