Subject: Re: Refund approval Order ID: 8395212582
From: Seeta Seeta <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 13 Aug 2020 03:48:02 -0700 (MST)

Ebrahim, 

Did you first ask jira team to delete my credit from the customer's account 

Thanks & Regards, 
Seeta Kunwar 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, August 13, 2020 3:51:12 PM 
Subject: Refund approval Order ID: 8395212582 

Hi Team 

Problem Statement : Refund approval. 

Order Date : Aug 1, 2020 
Order ID: [ callto:8380706406 | 8395212582 ] 
Tracking ID : 202008021718926 
Total Price : 8.5 

Issue Description : The Customer placed the order on Aug 1, 2020 , The customer says that she does not want the refund in her my credit and wants it as cash to her bank account . 

Case history : The customer reached out to us on 10 th of Aug . 

Customer's history : the customer is with us since 8 /1/2020 and this is her first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb