Subject: Re: Knet refund / On validation Cancel 8387931442
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: lessin kumar <[email-masked]>, harish thakor <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Mykel Nakhnoukh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 12 Aug 2020 11:24:36 -0700 (MST)

Hi Team, 

We are still waiting for update on below case. Kindly help us to close the case asap. customer is chasing us on daily basis. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "lessin kumar" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "harish thakor" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mykel Nakhnoukh" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 1 August, 2020 13:39:50 
Subject: Re: Knet refund / On validation Cancel 8387931442 

Hi Team 

Order ID : 8387931442 
Transaction ID as per the customer : 016722023255 
Amount to be refunded : KWD 15.27 

We can not see that the amount has been captured on hybris, Please check and do the needful. 

Regards 
Shakeeb