Subject: Re: On Validation Order Order ID: 8395712320
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 12 Aug 2020 06:52:44 -0700 (MST)

Hi 

the refund has been initiated 
Inform the customer & close the case 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, August 7, 2020 4:28:13 PM 
Subject: On Validation Order Order ID: 8395712320 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : Aug 4, 2020 
Order ID: 8395712320 
Issue Description: The order was on Aug 4, 2020 but hybris status showing that it is on validation as customer already payed and the customer is chasing us for her order. 

Regards, 
Ebrahim Hageb