Subject: Re: Refund approval Order ID: 8380706406
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 12 Aug 2020 06:41:43 -0700 (MST)

Get it invalidated and once done Hi Ebrahim 

aise itr to us on zimbra to contact the finance team to do the needful. 

Regards 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, August 10, 2020 4:38:41 PM 
Subject: Refund approval Order ID: 8380706406 

Hi Team 

Problem Statement : Refund approval. 

Order Date : May 2, 2020 
Order ID: 8380706406 
Tracking ID : 202005031544654 
Total Price : 34.74 

Issue Description : The Customer placed the order on May 2, 2020, The customer says that he does not want the refund as RV value and wants it as cash to his bank account . 

Case history : The customer reached out to us on 8th of Aug. 

Customer's history : the customer is with us since 6/14/2020 and this is his third order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb