Subject: RE: Call Arrange - Store Concern
From: Mohd Imran <[email-masked]>
To: Centrepoint Dubai Festival City <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 12 Aug 2020 07:24:02 +0000

Hi @Centrepoint Dubai Festival City<mailto:[email-masked]>,

Please check and close this.

From: Apoorv Joshi <[email-masked]>
Sent: Monday, August 10, 2020 12:55 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Call Arrange - Store Concern

External email sender, please take precaution.
Hi Team,

Customer is reporting that they purchased a Lipstick from the Dubai Festival City on a 50% off promotion but they were charged the full price. They tried getting in touch with store directly but they are not responding.

Item Name: Fm super matte lipstick - AED 210
Invoice Number: 100260641400003

Customer has requested to call them on 0505983444. Kindly arrange the same for the customer.

Thank you for your help!

Regards,
Apoorv
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