Subject: RE: Refund Issue #6487418472
From: Mohammed Athar <[email-masked]>
To: Malik Ismail <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 12 Aug 2020 07:14:14 +0000

Dear Malik,

Please find the TT copy attached FYR.

Thanks & Regards,
Athar Mohammed,

From: Malik Ismail <[email-masked]>
Sent: Tuesday, August 11, 2020 3:08 PM
To: Fauzan Ahmad . Musalman <[email-masked]>; Mohammed Athar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Refund Issue #6487418472

Hi Athar,

Customer claiming refund not received.

Please check and confirm.

Regards,
Malik Ismail
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 11, 2020 4:01 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Refund Issue #6487418472
Importance: High

External email sender, please take precaution.
Hi Malik,

With reference to order #6487418472
SADAD transaction : P1000000000004700300

As per hybris the refund has been done from our end on 19 July 2020. But customer claiming that he has not received the refund. Kindly check and update us the refund status.

Thank you for your help.

Regards,
Fauzan
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