Subject: RE: Refund Not Proccessed #23930240
From: Jessie Caparas <[email-masked]>
To: Ksaconloc Returns <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, ArishLaila <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Mohammad Ayaz <[email-masked]>
Date: Wed, 12 Aug 2020 04:39:54 +0000

@Ksaconloc Returns<mailto:[email-masked]>

For order ID 6201410223  please process RMA # 23930240

From: Ksaconloc Returns <[email-masked]>
Sent: Saturday, August 8, 2020 2:37 PM
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; ArishLaila <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Mohammad Ayaz <[email-masked]>
Subject: RE: Refund Not Proccessed #23930240

Dear Jessie
Greetings

Please note the below mentioned details,

  1.  Order no 6201410223  has different AWB no 45959783100
  2.  AWB no 45960314960 has this Order no 6483241986

We received this AWB no 45960314960 with this Order no 6483241986 and we processed under this RMA 23958202

Snaps:

Order No : 6201410223 – 45959783100

Regards,
Dineshbabu.E
Conloc Returns
Ext – 4647

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 6, 2020 2:44 PM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Not Proccessed #23930240
Importance: High

@Ksaconloc Returns<mailto:[email-masked]>

Please advise on the below.

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 5, 2020 4:47 PM
To: Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Refund Not Proccessed #23930240
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6201410223
RMA: 23930240
AWB: 45960314960;F302089

Please help and update us how many item has been returned by customer under AWB: 45960314960

Regards,
Fauzan

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 5 August, 2020 15:37:28
Subject: Refund Not Proccessed

Hi Team,

Problem Statement: Refund Not Proccessed

Order Date : 18/06/2020

Order ID: 6201410223
Return Tracking ID: 45960314960;F302089
Assistance Required:  Refund not processed

Issue Description: Customer raised a return request for 4 item and as per customer she/he handed over all 4 items to the courier team.
but according to the hybris the refund has not  been process for items, So we request you to check under RMA 23930240 how many item has been received in our warehouse and process the refund.

Regards,
Shafeeque

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