Subject: Re: Late Bank transfer /// 9789367376
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Hiren Sadhwani <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Malik Ismail <[email-masked]>, Apoorv Joshi <[email-masked]>, Shivani Rani <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 11 Aug 2020 09:52:55 -0700 (MST)

Hi Hiren, 

Kindly help us to close the below case. Customer's bank details have been updated on hybris, please process refund asap. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Hiren Sadhwani" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 3 August, 2020 19:24:53 
Subject: Re: Late Bank transfer /// 9789367376 

Hi Hiren, 

Customer's bank details have been updated on hybris, Please arrange for refund the soonest. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 3 August, 2020 19:19:44 
Subject: Late Bank transfer /// 9789367376 

Hi Team, 

Ticket number: 1326059 
Problem Statement: Late Bank transfer 
Order Date : Jun 25, 2020 
Order ID: 9789367376 
Hybris ticket ID: 03375115 
Assistance Required: Need urgent refund 

Issue Description:The customer is waiting for the refund and the refund for the returned items is showing "BANK_TRANSFER_IN_PROGRESS". 

We request you to please check and advice. 

Thank you for your help! 

Regards, 
Shivani