Subject: Order not shipped from the warehouse: Case id - 1359231 Order Number: 6210485873
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 11 Aug 2020 07:57:23 -0700 (MST)

Hi Team, 

Kindly assist us on below case. As it is C&C order but there is no store code. And still not delivered to the store and its consignment status is READY_TO_SHIPPED. 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 9 August, 2020 15:45:23 
Subject: Order not shipped from the warehouse: Case id - 1359231 Order Number: 6210485873 

Hi Team, 

Please assist us to close this case as the customer is chasing us on a daily basis. 

Problem statement: Order not shipped from the warehouse to the store 

Case id - 1359231 
Order Number: 6210485873 
Order Created: 7/21/2020 
Order Delivery Mode: Store pickup 
Store: Ibn Khaldoon Plaza, 2nd Floor - King Fahad Road 32247 
Dammam, Saudi Arabia (SA) Ibn Khaldun Dammam 
​ 
Assistance required: Urgent delivery to the store and update the order status as ready for pick up 

Kindly note that the above order is still not delivered to the store and its consignment status is READY_TO_SHIPPED. 

Kindly expedite the process so that it could be ready for pickup as soon as possible. 

Regards, 
Manish