Subject: Refund not processed
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked], [email-masked], escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 11 Aug 2020 07:50:22 -0700 (MST)

Hi Team, 

With reference to Order # 8378383711 
Hybris Ticket : 03463016 

The order has been returend to warehouse and marked as NDR. And customer was paid by Knet, and till now the refund not processed, kindly check and do the needful. 

Regards, 
Fauzan 

From: "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 11 August, 2020 13:19:40 
Subject: Re:Refund not processed 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 

Order ID: 8378383711 
Tracking ID: FP04230100031 
RMA: 53192548 
Assistance Required: Need refund for customer. 
Issue Description: As per the Hybris website the return items has been returned to WH on 29 June 2020 and till now the RMA created and closed but not processed kindly check and process the RMA asap and update us. 

Regards, 
Abdulaziz 

From: "Mohammad Shababe Quamar" <[email-masked]> 
To: "olm kuwait" <[email-masked]>, "Midhun Madhu" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Abdulaziz Ghilan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Thursday, July 9, 2020 8:44:53 PM 
Subject: RE: Late Delivery 

Hi [ mailto:[email-masked] | 
@Midhun Madhu ] [ mailto:[email-masked] | 
@olm kuwait ] 

Please process the below mention RMA, only one item pending for process. 

RMA # 53192548 

Thanks, 

Shababe Quamar