Subject: Customer wants a call back - Ticket ID 1371369
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Tue, 11 Aug 2020 07:33:51 -0700 (MST)

Dear Team, 

With regards to Order ID 6211457113, the customer is not happy with the quality of 2 of the items. The return was raised and collected by Aramex. Refund is not yet processed. 

The customer wants a manages to call him and he is also asking for refund and compensation. 

Customer Name: Mohammed Arif 
Customer Mobile No: +966503779739 

The customer is threatening to raise a complaint to the Ministry. 

Kindly assist. 

Regards, 
Nikhil.