Subject: Re: Customer account debited - Ticket ID 1361009
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 11 Aug 2020 05:11:44 -0700 (MST)

Hi Malik, 

Can you please look into this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, 11 August, 2020 15:09:24 
Subject: Customer account debited - Ticket ID 1361009 

Dear Team, 

The customer has shared the images with us regarding the debit from his account. But there is no details for that amount as per his order history. 

Customer email: [email-masked] 
Customer mobile number: +96550407200 

Kindly assist. Attached his statement showing the debit. 

Regards, 
Nikhil.