Subject: Refund Issue #6487418472
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 11 Aug 2020 05:01:00 -0700 (MST)

Hi Malik, 

With reference to order # 6487418472 
SADAD transaction : P1000000000004700300 

As per hybris the refund has been done from our end on 19 July 2020 . But customer claiming that he has not received the refund. Kindly check and update us the refund status. 

Thank you for your help. 

Regards, 
Fauzan