Subject: Customer threatening to complain to DED - Ticket ID 1361128
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Tue, 11 Aug 2020 03:13:59 -0700 (MST)

Dear Team, 

With regards to Order ID 9794505054, customer ordered 161864479 - - Sasha Floral Print Long Zip Around Wallet with Wrist Loop, which was delivered with the magnetic sensor. She is not ready to go to the store neither she wants a refund. The customer is asking a new piece to be delivered to her and also asking for compensation. 

She is also threatening to go DED and to defame us on social media. 

Kindly assist. 

Regards, 
Nikhil.