Subject: On validation cancelled Amount Captured
From: "Abdulaziz Ahmed Hasan. Ghilan" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 11 Aug 2020 01:12:56 -0700 (MST)

Hi Team, 

Problem Statement: Refund Processed Request 
Order Date : 06 Aug 2020 
Order ID: 8396028528 
Order Status: On Validation Cancelled 

Assistance Required: Need refund for customer. 
Issue Description: As per the Hybris website the order status is on validation cancelled and in the payment transaction it shows that the amount has been captured from the customer So kindly check and process the RMA asap and update us. 

Regards, 
Abdulaziz