Subject: Re:Refund not processed
From: "Abdulaziz Ahmed Hasan. Ghilan" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 11 Aug 2020 00:49:40 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 

Order ID: 8378383711 
Tracking ID: FP04230100031 
RMA: 53192548 
Assistance Required: Need refund for customer. 
Issue Description: As per the Hybris website the return items has been returned to WH on 29 June 2020 and till now the RMA created and closed but not processed kindly check and process the RMA asap and update us. 

Regards, 
Abdulaziz 

From: "Mohammad Shababe Quamar" <[email-masked]> 
To: "olm kuwait" <[email-masked]>, "Midhun Madhu" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Abdulaziz Ghilan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Thursday, July 9, 2020 8:44:53 PM 
Subject: RE: Late Delivery 

Hi [ mailto:[email-masked] | 
@Midhun Madhu ] [ mailto:[email-masked] | 
@olm kuwait ] 

Please process the below mention RMA, only one item pending for process. 

RMA # 53192548 

Thanks, 

Shababe Quamar 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Thursday, June 18, 2020 6:20 PM 
To: olm kuwait <[email-masked]>; Midhun Madhu <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Abdulaziz Ghilan <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Late Delivery 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to tracking ID: FP04230100031 

Order: 8378383711 

The order was shipped from our side on Apr 23, 2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 

Fauzan 

From: "Abdulaziz Ghilan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 13 June, 2020 12:29:34 
Subject: Late Delivery 

Hi Team, 

Problem Statement: Late Delivery 
Order Date :Apr 17, 2020 
Order ID:8378383711 
Tracking ID: FP04230100031 
Assistance Required: Need Urgent Delivery 
Issue Description: The order was shipped from our side on Apr 17, 2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 
Abdulaziz Ghilan 

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