Subject: RE: C&C Delay - 6210274429
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 11 Aug 2020 05:03:07 +0000

Hi Apoorv,

Please remove this guy from the Matrix for KSA.

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, August 11, 2020 8:56 AM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: C&C Delay - 6210274429

External email sender, please take precaution.
Hi Jessie,

Santhosh singh is in Click and collect spocs in KSA Matrix for Babyshop. I have escalated as per the information available in the KSA Matrix. Please find attached screenshot for the same and have this updated on the Matrix as well.

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 9 August, 2020 17:30:35
Subject: FW: C&C Delay - 6210274429

@Apoorv Joshi<mailto:[email-masked]>

Please check why we are writing an email to Santhosh Singh for a KSA order?

This guy is with UAE.

@Seeta Seeta<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]>

FYI

From: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 9, 2020 11:30 AM
To: Jaquiline Guzman <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6210274429

Hi @Jaquiline Guzman<mailto:[email-masked]>,

This is for KSA territory,

Hi @Jessie Caparas<mailto:[email-masked]>,

India agents are writing emails for UAE Concept Manager for issues from KSA CP Store, which is not at all acceptable.

We have to refrain from writing any un-necessary email to any of the higher management without sorting issue within store & area team.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1868c9ed4866443a15e208d83db2cf14%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637327185481030369&sdata=0G2oTzhZuBOZUNzR89HWMfG4cizWOkbd8AGfWOedzOc%3D&reserved=0> I www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1868c9ed4866443a15e208d83db2cf14%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637327185481040364&sdata=nGpLHp9Z9%2BRIdEE6aoQc0trXAX0S1WyZ%2Bt741cUAnA4%3D&reserved=0>

From: Jaquiline Guzman <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 9, 2020 11:09 AM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: FW: C&C Delay - 6210274429

Hi Sachin,

Which store is this?

Regards,
Jaquiline de Guzman
Telephone: +971 4 517 5402
Mobile: +971507133203
[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1868c9ed4866443a15e208d83db2cf14%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637327185481040364&sdata=wXBjSKznU8tX3XXwTIAOl%2FA4bkrdKqqp8ZMAMCjx%2Bo8%3D&reserved=0> I www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1868c9ed4866443a15e208d83db2cf14%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637327185481050361&sdata=YeXJvcCDQmnXpk9E4%2Bqn611F2%2BPNuA7%2BtgYhp6JFkvk%3D&reserved=0> I www.landmarkshops.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkshops.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1868c9ed4866443a15e208d83db2cf14%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637327185481060353&sdata=%2F0%2BDCf7X5LoBpn7TNlVP7lcYFjLMCpkKaCZL9vVd0IA%3D&reserved=0>
Join our Social Circle:

From: Santosh Singh <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 09, 2020 8:04 AM
To: Jaquiline Guzman <[email-masked]<mailto:[email-masked]>>
Cc: Soni Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: C&C Delay - 6210274429

Hi Jacky,

Kindly check on the mentioned issue & follow up.

Regards Santosh Singh

Get Outlook for Android<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fghei36&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1868c9ed4866443a15e208d83db2cf14%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637327185481060353&sdata=5diTBVESMU8m5fqUPe97y4Aw%2FEBiJ5eH4wA7nFOUbdw%3D&reserved=0>
________________________________
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 7, 2020 10:09:16 AM
To: ArishLaila <[email-masked]<mailto:[email-masked]>>; Santosh Singh <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Mallmanager Cphofufintercontinental <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 6210274429

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6210274429
Store Code: Centrepoint - 21082

Order placed on July 20, 2020 and the status is still showing ready to ship. Please confirm whether the order has left the warehouse. If not, please make sure this is sent to the store on priority basis. Customer is chasing for their order.

@Qazi/Santosh - Kindly check with store if the order is with them.

Thank you for your help!

Regards,
Apoorv
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