Subject: Re: Collection Delay - 6481881251
From: Ammar Asif <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 10 Aug 2020 21:17:28 -0700 (MST)

Problem Statement: late collection 
Order Date : Feb 15, 2020 
Order ID: 6465727851 
Tracking ID: 290076163980 
return tracking ID : 46071037025 

Assistance Required: Need urgent collection. 
this is the 3rd time i have created the RMA 

Issue Description: the customer has placed his order on Feb 15, 2020 with the order id 6465727851, and he raised return request but no one get in touch with him to arrange the collection. 

please expedite the collection 

regards 
ammar asif 

From: "ALL RUH OPS - Landmark" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "ALL RUH OPS - Landmark" <[email-masked]>, "Ramez Grada" <[email-masked]>, "AbdelKader Salameh" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "ammar asif" <[email-masked]> 
Sent: Wednesday, 5 August, 2020 14:50:23 
Subject: RE: Collection Delay - 6481881251 

Dear, 

Collection will be arranged as per schedule. 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ http://www.twitter.com/aramex ] [ http://www.facebook.com/aramex ] [ http://www.linkedin.com/companies/11516 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Apoorv Joshi <[email-masked]> 
Sent: Wednesday, August 5, 2020 10:45 AM 
To: ALL RUH OPS - Landmark <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Ramez Grada <[email-masked]>; AbdelKader Salameh <[email-masked]> 
Cc: escalations dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; [email-masked] 
Subject: Collection Delay - 6481881251 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

With reference to order #6481881251 

Tracking ID: 46069851041 

Reference ID: H0546FB 

kindly arrange the collection on priority basis. As we have created AWB to pick the items more than one times. So we request you to collect the items ASAP. 

Thank you for your help. 

Regards, 

Apoorv 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ALL RUH OPS Landmark" < [ mailto:[email-masked] | [email-masked] ] >, [ mailto:[email-masked] | [email-masked] ] , [ mailto:[email-masked] | 
[email-masked] ] , "AbdelKaderS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 18 July, 2020 21:03:48 
Subject: late collection case ID 916266 

Hi Team, 

With reference to order # 6481881251 

Tracking ID: 46066957160 

Reference ID: G180DCE 

kindly arrange the collection on priority basis. As we have created AWB to pick the items more than one times. So we request you to collect the items ASAP. 

Thank you for your help. 

Regards, 

Fauzan 

From: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 18 July, 2020 13:30:01 
Subject: Re: late collection case ID 916266 

Problem Statement: late collection 

Order Date : 14-Apr-2020 

Order ID: 6481881251 

Tracking ID: 290085975260 

return tracking ID : 46066957160;G180DCE 

this Return tracking ID created on 18/07/2020 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on 14-Apr-2020 with the order id 6481881251, and he raised return request but the item has not been collected. 

this is the second time , i am creating the RAM 23995885 on 18/07/2020 

please do needful. 

regards 

ammar asif