Subject: RE: Order to be updated as RTO 6485492040
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 10 Aug 2020 16:38:26 +0000

@Shakeeb Arsalan<mailto:[email-masked]> @Seeta Seeta<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]>

Please go ahead and refund this manually instead.

Fareye wasn’t able to update it.

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, August 9, 2020 2:09 PM
To: Jessie Caparas <[email-masked]>
Cc: FarEye Support <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Order to be updated as RTO 6485492040

External email sender, please take precaution.
Hi Jessie,

Noted, will do the needful once it is updated

________________________________
From: "Jessie Caparas" <[email-masked]>
To: "FarEye Support" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Sent: Sunday, 9 August, 2020 12:07:47
Subject: FW: Order to be updated as RTO 6485492040

@FarEye Support<mailto:[email-masked]>

As approved by Ramesh please update the order as RTO delivered.

26/04/20 09:47

@Seeta Seeta<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]>

Once it is updated as NDR, you can then raise a JIRA ticket.

From: Ramesh Gottimukkala <[email-masked]>
Sent: Wednesday, August 5, 2020 1:37 PM
To: FarEye Support <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; K Nayan <[email-masked]>
Subject: RE: Order to be updated as RTO 6485492040

Dear Team

Please go ahead

From: K Nayan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 26, 2020 7:31 PM
To: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: FarEye Support <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order to be updated as RTO 6485492040

Hi Ramesh

Can you please check and advise here.

Thank you
Nayan
________________________________
From: FarEye Support <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 26, 2020 8:20:43 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: K Nayan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order to be updated as RTO 6485492040

External email sender, please take precaution.
++Nayan

Please confirm if the changes need to be done.

@Jessie, upon confirmation from the operations team, we will proceed further from now to avoid any mismatch.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/42c5620ed9c3d41ebf9a05faf66b7fc63453da3c2073f46dd850c983b64975ff<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F42c5620ed9c3d41ebf9a05faf66b7fc63453da3c2073f46dd850c983b64975ff&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C63ae0e5a9a3141d21c3208d83c4c4a2d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637325645646596548&sdata=sxPbGK8W8uNWmb5DicEbo4Z9MCGhbB%2BZimFyChkAXYQ%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C63ae0e5a9a3141d21c3208d83c4c4a2d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637325645646601527&sdata=tN9p%2FeUzzHQAS37Jv7NBTtvjyez2f9bbHd1QDXzibNI%3D&reserved=0> to check the details.
Thanks,
Vikash Kumar,
Technical Engineer

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On Sun, 26 Jul at 12:48 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Jessie,

We have received your concern regarding status update and will update you soon.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/42c5620ed9c3d41ebf9a05faf66b7fc63453da3c2073f46dd850c983b64975ff<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F42c5620ed9c3d41ebf9a05faf66b7fc63453da3c2073f46dd850c983b64975ff&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C63ae0e5a9a3141d21c3208d83c4c4a2d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637325645646631395&sdata=mdmB2z%2FT9DBrvXI%2FzN28b7Y0JW8qCHne1mJezL44OrY%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C63ae0e5a9a3141d21c3208d83c4c4a2d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637325645646636374&sdata=EcEtnDzaGdVyecgVElQ7dQYUPFfDhrUoB8Z%2FPOMAnHo%3D&reserved=0> to check the details.

Thanks & Regards,

Subham Sikdar,
Technical Engineer

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On Sun, 26 Jul at 12:47 PM , Jessie Caparas <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Please update the status as RTO.

Order ID 6485492040
Tracking ID 45944374486
4/26/20 9:47 AM

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

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