Subject: Re: RV deactivation & Bank transfer approval Order ID: 8380706406
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 10 Aug 2020 08:51:31 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 10 August, 2020 16:38:41 
Subject: Refund approval Order ID: 8380706406 

Hi Team 

Problem Statement : Refund approval. 

Order Date : May 2, 2020 
Order ID: 8380706406 
Tracking ID : 202005031544654 
Total Price : 34.74 

Issue Description : The Customer placed the order on May 2, 2020, The customer says that he does not want the refund as RV value and wants the amount to be transferred his bank account . 

Case history : The customer reached out to us on 8th of Aug. 

Customer's history : the customer is with us since 6/14/2020 and this is his third order with us. 

Assistance required : We request you to provide refund approval in order to arrange for deactivation of the RV value and proceed with the bank transfer. 

Regards, 
Ebrahim Hageb