Subject: Re: Refund to be reversed and reprocessed to K-Net - Ticket ID 1282981
From: Shakeeb Arsalan <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 10 Aug 2020 05:08:40 -0700 (MST)

Please ask Jira to deactivate the RV as it is 7 KWD only then proceed with updating his bank details on hybris & inform us to contact the finance 
, if Jira refused then will remind jessie 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 1 August, 2020 13:36:04 
Subject: Refund to be reversed and reprocessed to K-Net - Ticket ID 1282981 

Hi Team, 

With regards to Order ID 8390326203, the refund for damaged item has been processed as RV. The customer is sceptical about future purchases and wants the refund to be credited to her K-Net account, the original mode of payment. 

The customer has placed her 1st order with us. 

Kindly provide approval to get the RV blocked and process the refund to K-Net. The customer is threatening to complain to Ministry of Trade. 

Kindly assist. 

Regards, 
Nikhil.