Subject: Refund not processed - Ticket ID 1117513
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Mon, 10 Aug 2020 04:58:31 -0700 (MST)

Dear Team, 

Approval require to process the refund. 

Problem Statement: Refund Not Processed 
Order Date : May 26, 2020 
Order ID: 9784503894 
Return Tracking ID: 45909428552 
RMA: 43115067 

Issue Description: The returned items were collected and returned back to WH on June 04. The refund is pending since then. The same has been escalated to WH thrice, but no response. Approval required to process the refund. 

The customer has placed his 1st order with us. 

Attached Aramex online tracking details for your reference. 

Regards, 
Nikhil