Subject: Refund approval Order ID: 8380706406
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 10 Aug 2020 04:08:41 -0700 (MST)

Hi Team 

Problem Statement : Refund approval. 

Order Date : May 2, 2020 
Order ID: 8380706406 
Tracking ID : 202005031544654 
Total Price : 34.74 

Issue Description : The Customer placed the order on May 2, 2020, The customer says that he does not want the refund as RV value and wants it as cash to his bank account . 

Case history : The customer reached out to us on 8th of Aug. 

Customer's history : the customer is with us since 6/14/2020 and this is his third order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb