Subject: Call Arrange - Store Concern
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 10 Aug 2020 01:55:08 -0700 (MST)

Hi Team, 

Customer is reporting that they purchased a Lipstick from the Dubai Festival City on a 50% off promotion but they were charged the full price. They tried getting in touch with store directly but they are not responding. 

Item Name: Fm super matte lipstick - AED 210 
Invoice Number: 100260641400003 

Customer has requested to call them on 0505983444. Kindly arrange the same for the customer. 

Thank you for your help! 

Regards, 
Apoorv