Subject: Re: Refund - On validation cancelled - order id - 8395939841 and case id - 1364826
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, anju john <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>
Date: Sun, 9 Aug 2020 08:48:05 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 9 August, 2020 20:23:47 
Subject: Refund - On validation cancelled - order id - 8395939841 and Hybris ticket ID - 03483020 

Hi Team, 

With reference to order id - 8395939841 and Hybris ticket ID : 03483020 the amount has been captured however the order status is ON_VALIDATION_CANCELLED. 

Please help us to process the refund for this order. 

Thank you for your help. 

Regards, 
Manish