Subject: RE: 6206726306 // Late Shipping
From: Jessie Caparas <[email-masked]>
To: Sankar T <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>, Seeta Seeta <[email-masked]>, ArishLaila <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Sree Adhikessavan <[email-masked]>, LMG OMS <[email-masked]>, "Vinodhini Chandrasekaran (TCS)" <[email-masked]>, 'Monika Garg' via Production Support <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 9 Aug 2020 10:42:43 +0000

Thanks!

From: Sankar T <[email-masked]>
Sent: Sunday, August 9, 2020 1:48 PM
To: Vijay mandal (TCS) <[email-masked]>; Jessie Caparas <[email-masked]>; Seeta Seeta <[email-masked]>; ArishLaila <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>; LMG OMS <[email-masked]>; Vinodhini Chandrasekaran (TCS) <[email-masked]>; 'Monika Garg' via Production Support <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: 6206726306 // Late Shipping

External email sender, please take precaution.
Hi all,

Mentioned order is cancelled in hybris.

Thanks,
Sankar.

From: "Vijay mandal (TCS)" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 6 August 2020 at 5:32 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>, Seeta Seeta <[email-masked]<mailto:[email-masked]>>, ArishLaila <[email-masked]<mailto:[email-masked]>>, Suvadeep Saha <[email-masked]<mailto:[email-masked]>>, Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>, Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>, LMG OMS <[email-masked]<mailto:[email-masked]>>, "Vinodhini Chandrasekaran (TCS)" <[email-masked]<mailto:[email-masked]>>, 'Monika Garg' via Production Support <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>, Apoorv Joshi <[email-masked]<mailto:[email-masked]>>, M Ataullah <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: 6206726306 // Late Shipping

HI Jessie,

I’ve cancelled 6206726306 in OMS as part of “Lost in Transit “ SOP.

@'Monika Garg' via Production Support<mailto:[email-masked]> Please cancel the order in Hybris as well.

Thanks & regards,

Vijay Mandal
LMG-OMS Support Executive
+91 7003673057
[email-masked]<mailto:[email-masked]>

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 6, 2020 4:35 PM
To: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>; Vinodhini Chandrasekaran (TCS) <[email-masked]<mailto:[email-masked]>>; Vijay mandal (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: 6206726306 // Late Shipping
Importance: High

@LMG OMS<mailto:[email-masked]> @Vinodhini Chandrasekaran (TCS)<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]>

Kindly help in cancelling this order.

Order hasn’t been dispatched.

INC0817688

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 6, 2020 12:36 PM
To: ArishLaila <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: 6206726306 // Late Shipping
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order number 6206726306, the order was placed on 7th July and till now there are no consignment details. The customer is constantly chasing us for his order.

So we request you to please check and expedite the delivery date asap.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 6 August, 2020 11:42:54
Subject: 6206726306 // Late Shipping

Hi Team,

Problem Statement: Late Shipping

Order Date: Jul 7, 2020

Order ID: 6206726306
Tracking ID: N/A
Assistance Required: Need Urgent Delivery

Issue Description: The customer placed an order on Jul 7, 2020, and till now she has not received the order. As per the hybris, the consignment is not created .

Customer is chasing us for his order so we request you to expedite the delivery,

Regards,
Ataullah

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com