Subject: Re: Late Bank transfer /// 9789367376
From: Shivani Rani <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 9 Aug 2020 03:12:09 -0700 (MST)

Hi Team, 

Any update? 

Regards, 
Shivani 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "hiren sadhwani" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, August 3, 2020 7:24:53 PM 
Subject: Re: Late Bank transfer /// 9789367376 

Hi Hiren, 

Customer's bank details have been updated on hybris, Please arrange for refund the soonest. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 3 August, 2020 19:19:44 
Subject: Late Bank transfer /// 9789367376 

Hi Team, 

Ticket number: 1326059 
Problem Statement: Late Bank transfer 
Order Date : Jun 25, 2020 
Order ID: 9789367376 
Hybris ticket ID: 03375115 
Assistance Required: Need urgent refund 

Issue Description:The customer is waiting for the refund and the refund for the returned items is showing "BANK_TRANSFER_IN_PROGRESS". 

We request you to please check and advice. 

Thank you for your help! 

Regards, 
Shivani