Subject: RE: Late Shipping/ 8388688791
From: Srg Sulaibikhat <[email-masked]>
To: Youraj Kinhikar <[email-masked]>, Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, asjad hussain <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 9 Aug 2020 09:42:14 +0000

Dear Team,

The order is not available at store.

Reg,
Faiz

From: Youraj Kinhikar
Sent: Saturday, August 08, 2020 7:51 PM
To: Jessie Caparas <[email-masked]>; Seeta Seeta <[email-masked]>; Malik Ismail <[email-masked]>; Srg Sulaibikhat <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; asjad hussain <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Late Shipping/ 8388688791

@Srg Sulaibikhat<mailto:[email-masked]> Pl revert

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: 06 August 2020 14:14
To: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; asjad hussain <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Shipping/ 8388688791
Importance: High

@Youraj Kinhikar<mailto:[email-masked]>

Kindly check if order is physically in the store.

Store code:
SPLASH Centrepoint21119

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 6, 2020 9:16 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; asjad hussain <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Shipping/ 8388688791
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order number 8388688791, the order was placed on 20th June and till now the order is in progress as per hybris. We have already escalated the case to concerned team but we didn't receive any update from them till now.

We request you to check this case on priority basis and let us know what action do we have to take in this case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 5 August, 2020 21:56:31
Subject: Re: Late Shipping/ 8388688791

Hi team,

kindly help in closing the case

Regards
________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 2 August, 2020 20:01:49
Subject: Re: Late Shipping/ 8388688791

Hi team,

any update?

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 28 July, 2020 19:45:00
Subject: Re: Late Shipping/ 8388688791

Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 25 July, 2020 13:54:08
Subject: Late Shipping/ 8388688791

Hi team,

Problem Statement: Late Shipping
Order Date : Jun 20, 2020
Order ID: 8388688791
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Jun 20 and till now he has not received the order. As per the hybris the order status is ready to be shipped

Customer is chasing us for his order so we request you to expedite the delivery date

Regards,
Asjad.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com