Subject: RE: (Late Delivery)/ 8380118594
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, asjad hussain <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 9 Aug 2020 06:35:50 +0000

@Seeta Seeta<mailto:[email-masked]>

Find the attached approval.

From: Seeta Seeta <[email-masked]>
Sent: Friday, August 7, 2020 10:17 AM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; asjad hussain <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: (Late Delivery)/ 8380118594

External email sender, please take precaution.
Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 6 August, 2020 21:47:58
Subject: Re: (Late Delivery)/ 8380118594

Hi team,

kindly help in closing the ticket
________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 2 August, 2020 19:53:41
Subject: Re: (Late Delivery)/ 8380118594

Hi team,

any update?

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 28 July, 2020 11:46:27
Subject: Re: (Late Delivery)/ 8380118594

Hi Team,

With reference to the order number 8380118594, the order was placed on 28th April and till now it is in progress. So we request you to cancel the order and issue the refund asap.

The customer is constantly chasing us for his order.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 27 July, 2020 20:02:11
Subject: (Late Delivery)/ 8380118594

Hi Team,

Problem Statement:(Late Delivery)
Order Date :  Apr 28, 2020
Order ID: 8380118594
Tracking ID:  S001106326069
Assistance Required: Need Urgent ​ update

Issue Description: ​ As per tracking id, the order is cancelled but on the hybris the status is shipped.
kindly check and do the needful.

Regards,
Asjad.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: (Late Delivery)/ 8380118594
From: Sachin Maheshwari <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sun, 9 Aug 2020 05:43:35 +0000

Pls get this marked cancelled & process refund.

Regards,

Sachin Kumar

Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412

India Mobile: +91 85860 04494

UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>

www.babyshopstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C713a0f293ebb4ca1a2c808d83c272873%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637325486159470459&sdata=4EgQCrRoJF4iOQHxmvAwjM1wXgo1Se%2B5kZDMwxjFQaA%3D&reserved=0> I www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C713a0f293ebb4ca1a2c808d83c272873%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637325486159480454&sdata=OcqmplH8oSqc1myRqHVnBYHMh6mniFT2Zro43g%2FSeWQ%3D&reserved=0>

From: Jessie Caparas <[email-masked]>
Sent: Saturday, August 8, 2020 10:22 AM
To: Sachin Maheshwari <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: FW: (Late Delivery)/ 8380118594

@Sachin Maheshwari<mailto:[email-masked]>

Please advise if we can refund the below order.

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 7, 2020 10:17 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; asjad hussain <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: (Late Delivery)/ 8380118594

External email sender, please take precaution.

Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

  _____

From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 6 August, 2020 21:47:58
Subject: Re: (Late Delivery)/ 8380118594

Hi team,

kindly help in closing the ticket

  _____

From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 2 August, 2020 19:53:41
Subject: Re: (Late Delivery)/ 8380118594

Hi team,

any update?

  _____

From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 28 July, 2020 11:46:27
Subject: Re: (Late Delivery)/ 8380118594

Hi Team,

With reference to the order number 8380118594, the order was placed on 28th April and till now it is in progress. So we request you to cancel the order and issue the refund asap.

The customer is constantly chasing us for his order.

Thanks & Regards,
Seeta Kunwar

  _____

From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 27 July, 2020 20:02:11
Subject: (Late Delivery)/ 8380118594

Hi Team,

Problem Statement:(Late Delivery)

Order Date :  Apr 28, 2020

Order ID: 8380118594

Tracking ID:  S001106326069

Assistance Required: Need Urgent ​ update

Issue Description: ​ As per tracking id, the order is cancelled but on the hybris the status is shipped.

kindly check and do the needful.

Regards,

Asjad.