Subject: RE: On Validation Order Order ID: 8395529292
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Lessin Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Sat, 8 Aug 2020 19:13:44 +0000

Hi,

Refund done on 7th August 2020

IP Address37.231.219.49Batch ID-1
Transaction Date/TimeFri Aug 07 15:08:19 AST 2020Post Date0807
Transaction ID202022098949679Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDAhli United Bank
Card Number537016******1009Card ExpirationApr , 2022
Transaction Amount4.000Currency Code414
Merchant Track ID159646681500096908Result CodeCAPTURED
Host Response00Authorization Code109984
AVS ResponseCVD2 Validation Repsonse
Reference ID022098000512STAN ID759648
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Wednesday, August 05, 2020 5:01 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Subject: Re: On Validation Order Order ID: 8395529292

External email sender, please take precaution.
Hi Team,

The customer is claiming that the amount for the order 8395529292 has been deducted, and shared with us the proof PFA

Need your assistance.
Please refund if the amount has been captured.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 4 August, 2020 16:30:55
Subject: On Validation Order Order ID: 8395529292

Hi Team,

Problem Statement: On Validation Order
Order Date : Aug 3, 2020
Order ID: 8395529292

Issue Description: The order was on Jun 10, 2020 but hybris status showing that it is on validation as customer already payed to above order number and to 8395530551 and the customer is chasing us for her money.

Regards,
Ebrahim Hageb

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com