Subject: Re: deducted twice
From: Shakeeb Arsalan <[email-masked]>
To: Mykel Nakhnoukh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 8 Aug 2020 05:08:16 -0700 (MST)

The amount has been received only once by us, ask the customer to raise objection through his bank for the double deduction , 

If the amount transferred twice let him share proper bank statement from the bank and share 2 different transaction IDs for the transfer 

From: "Mykel Nakhnoukh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 8 August, 2020 15:32:14 
Subject: deducted twice 

Hi Team, 

With reference to order id - [ callto:6212316467 | 6211900405 ] and case id - 1357225 the amount has been captured twice. 

Please help us to process the refund for this order. 

Thank you for your help. 

Regards, 
Maykel