Subject: Re: Cancellation of order(8390711066)
From: Shakeeb Arsalan <[email-masked]>
To: Ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, midhun madhu <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 8 Aug 2020 05:04:57 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 8 August, 2020 12:21:52 
Subject: Cancellation of order(8390711066) 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : July 03, 2020 
Order ID: 8390711066 
Tracking ID: 839071106630999991 
Assistance Required: Need Urgent Cancellation 

Issue Description: Customer placed order on Jul 03, 2020 and till now she has not received the order. As per the hybris the order status is ready to be shipped. 

Kindly cancel the order as its too late for the customer and issue a refund for the not shipped order as customer now do not want this order. Escalated to warehouse and store several times no action taken yet. 

Regards, 
Abhishek Borgaonkar