Subject: RE: Missing items #6478403630
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, ArishLaila <[email-masked]>, Jed Conlocops2 <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 8 Aug 2020 06:22:50 +0000

@Fauzan  Ahmad . Musalman<mailto:[email-masked]>

Find the attached approval.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, June 11, 2020 8:29 PM
To: ArishLaila <[email-masked]>; Jed Conlocops2 <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Missing items #6478403630
Importance: High

External email sender, please take precaution.
Hi Team,

Problem Statement: Missing items
Order Date : 06/04/2020
Order ID: 6478403630
Tracking ID: 290085659868
Assistance Required: Need missing item

Issue Description: Customer placed order for 12 items but as per the customer he has only received 6 items, Under the consignment details we can see that all 12 items has been Delivered from our side.

The missing items are:
162379403 - - Juniors Printed Sleepsuit with Long Sleeves - SAR 82
162042640 - - Juniors Printed Sleeveless Bodysuit with Round Neck - Set of 7 - SAR 77
161660287 - - Printed Maxi Dress with Tie Ups and Side -  SAR 120
160472455 - - High Waist Shaping Briefs - SAR 40
159815466 - - Munchkin Cup with Straw - 207 ml - SAR 45
​

Regards,
Fauzan
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Subject: RE: Missing items// 6478403630
From: Sachin Maheshwari <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Thu, 6 Aug 2020 14:21:41 +0000

Process refund.

Regards,

Sachin Kumar

Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412

India Mobile: +91 85860 04494

UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>

www.babyshopstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C243ed3db4f984161634308d83a140a1f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637323205023976691&sdata=73rrSKZgrpBeWqr5bd96byPGkyitYwzCbKI80qZnb34%3D&reserved=0> I www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C243ed3db4f984161634308d83a140a1f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637323205023986681&sdata=Bzl9iJUk5zOMKsK8Msxk7DSKDbUEP0M26TL3ew%2FyUIg%3D&reserved=0>

From: Jessie Caparas <[email-masked]>
Sent: Thursday, August 6, 2020 3:12 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: FW: Missing items// 6478403630

@Sachin Maheshwari<mailto:[email-masked]>

Please advise if we can refund the below missing items.

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 6, 2020 10:39 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Missing items// 6478403630

External email sender, please take precaution.

Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

  _____

From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Jed Conlocops2" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 27 June, 2020 21:08:59
Subject: Re: Missing items// 6478403630

Hi Team,

Kindly assist regarding the following concern.

Regards

Shakeeb

  _____

From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 22 June, 2020 17:52:05
Subject: Missing items// 6478403630

Hi Team,

Problem Statement: Missing items

Order Date : 06/04/2020

Order ID: 6478403630

Tracking ID: 290085659868

Assistance Required: Need missing item

Issue Description: Customer placed order for 12 items but as per the customer he has only received 6 items, Under the consignment details we can see that all 12 items has been Delivered from our side.

The missing items are:

162379403 - - Juniors Printed Sleepsuit with Long Sleeves - SAR 82 (quantity 1)

162042640 - - Juniors Printed Sleeveless Bodysuit with Round Neck - Set of 7 - SAR 77 (quantity 1)

161660287 - - Printed Maxi Dress with Tie Ups and Side - SAR 120 (quantity 1)

160472455 - - High Waist Shaping Briefs - SAR 40 (quantity 1)

159815466 - - Munchkin Cup with Straw - 207 ml - SAR 45 (quantity 1)

Regards,

Algaily.