Subject: RE: Cancellation: Case id - 1330220 and order id - 6210502592
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, Malik Ismail <[email-masked]>, Anwar Abdullah <[email-masked]>, Qazi Mohammed <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 8 Aug 2020 06:19:11 +0000

@Anwar Abdullah<mailto:[email-masked]>@Qazi Mohammed<mailto:[email-masked]>

Can we please check if this order is physically in the store?

From: Seeta Seeta <[email-masked]>
Sent: Friday, August 7, 2020 11:19 AM
To: Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Cancellation: Case id - 1330220 and order id - 6210502592

External email sender, please take precaution.
Hi Team,

Can you please help us to cancel the below order.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]>
To: "Shakeeb Arsalan" <[email-masked]>
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Thursday, 6 August, 2020 19:13:06
Subject: Re: Cancellation: Case id - 1330220 and order id - 6210502592

Please help us to cancel the order as per the customer request.

________________________________
From: "Shakeeb Arsalan" <[email-masked]>
To: "mallmanager cpibn" <[email-masked]>, "qazi mohammed" <[email-masked]>, "anwar abdullah" <[email-masked]>
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>
Sent: Saturday, 1 August, 2020 20:38:12
Subject: Re: Order not shipped from the store: Case id - 1330220 and order id - 6210502592

Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Saturday, 1 August, 2020 16:57:06
Subject: Order not shipped from the store: Case id - 1330220 and order id - 6210502592

Hi Team,

Please help us with the current status for the below concern as the customer is getting very upset now.
[Image removed by sender.]
Problem statement: Order not shipped from the warehouse to the store

Order Number: 6210502592<callto:6210502592>
Order Created: 7/21/2020
Order Delivery Mode: Store pickup
Store: CP-21080
Assistance required: Urgent delivery to the store and update the order status as ready for pick up

Kindly note that the above order is still not delivered to the store and its consignment status is READY_TO_SHIPPED.

Kindly expedite the process so that it could be ready for pickup as soon as possible.

Regards,
Manish

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