Subject: Re: Refund approval( the order return to original)//1214023//6490445940
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb arsalan <[email-masked]>, fauzan musalman <[email-masked]>, Apoorv <[email-masked]>
Date: Fri, 7 Aug 2020 21:44:28 -0700 (MST)

Hi Team 

Any Update 

Regards, 
Ala Aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb arsalan" <[email-masked]>, "fauzan musalman" <[email-masked]>, "Apoorv" <[email-masked]> 
Sent: Sunday, August 2, 2020 9:57:59 PM 
Subject: Refund approval( the order return to original)//1214023//6490445940 

Dear Team , 

# 1214023 

Problem Statement : the order return to original / Refund approval. 

Order Date : May 9, 2020 
Order ID: 6490445940 
Tracking ID : CRDSAL0017953120 
Total Price :279.90 

Issue Description : The Customer placed the order on May 9, 2020 and shipped from our side on 5/11/20 , as the hyper is shipped and SAUDIPOST IS RTO , 

Case history : The customer reached out to us on 17 Jun 2020 and since then no action has been taken on the issue . 

Customer's history : as the hyper the customer with us from 2/16/20 and this the furth order for the customer 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ala Aldin