Subject: Re: Refund approval(the order return to original ) //
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb arsalan <[email-masked]>, fauzan musalman <[email-masked]>, Apoorv <[email-masked]>
Date: Fri, 7 Aug 2020 21:18:23 -0700 (MST)

hi team 

u mean rise it to jira as NDR or waiting for approval 

regards 
ala aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb arsalan" <[email-masked]>, "fauzan musalman" <[email-masked]>, "Apoorv" <[email-masked]> 
Sent: Sunday, August 2, 2020 11:45:40 PM 
Subject: Refund approval(the order return to original ) // 

Dear Team , 

# 1338277 

Problem Statement : the order return to original / Refund approval. 

Order Date :Jul 20, 2020 
Order ID: 6210269785 
Tracking ID : CRDSAL0046526520 
Total Price :105.30 

Issue Description : The Customer placed the order on Jul 20, 2020 and shipped from our side on 7/21/20 , as the hyper is shipped and SAUDIPOST IS RTO , 

Case history : The customer reached out to us on 29 Jul 2020 and since then no action has been taken on the issue . 

Customer's history : as the hyper is the 8th order for the customer and the customer with us from 11/11/19 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ala Aldin