Subject: Re: Refund//6488984708
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Hemyar Nasser <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 7 Aug 2020 03:48:40 -0700 (MST)

Hi Team, 

With reference to the order number 6488984708, the order was placed on 5th May and the courier returns the item to our warehouse. However, on the hybris the order status is showing in progress. 

So please provide us the refund approval for RMA 24054421. 

Thanks & Regards, 
Seeta Kunwar 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 3 August, 2020 15:06:57 
Subject: Refund 

Hi team 

Problem Statement: Late shipment. 
Order Created:May 5, 2020 
Order Number:6488984708 
Tracking ID: CRDSAL0015271820 
Assistance Required: Need urgent refund. 
Issue Description: the customer is complaining about late delivery, but the courier return the order to the origin so please process refund. 

Regards 
Hemyar. 
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