Subject: Re: amount deduction/ [email-masked]
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, asjad hussain <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 7 Aug 2020 00:54:22 -0700 (MST)

Hi Malik, 

With reference to order number 6494430621, the customer's order was placed on 27th May and the cost was SAR 466. Now the customer contacted us stating the same amount got dedecuted from his account on 30th July. 

So can you please look into this concern and assist us. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 6 August, 2020 17:44:41 
Subject: amount deduction/ [email-masked] 

Hi team, 

The customer placed an order on May 27, 2020 successfully and paid SAR466.00 but the same amount was deducted again on July 30. and the customer has provided us the transaction details. 

kindly check and do the do the needful. 

Regards, 
Asjad.