Subject: RE: Late Delivery//8377721379
From: Sachin Maheshwari <[email-masked]>
To: Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, Malik Ismail <[email-masked]>, Midhun Madhu <[email-masked]>, Reddy Prasad <[email-masked]>, ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 6 Aug 2020 14:22:20 +0000

Process manual refund.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Jessie Caparas <[email-masked]>
Sent: Thursday, August 6, 2020 2:49 PM
To: Seeta Seeta <[email-masked]>; Malik Ismail <[email-masked]>; Midhun Madhu <[email-masked]>; Reddy Prasad <[email-masked]>; ecom cpkuwait <[email-masked]>; ecom cskuwait <[email-masked]>; Sachin Maheshwari <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Late Delivery//8377721379
Importance: High

@Midhun Madhu<mailto:[email-masked]> @Reddy Prasad<mailto:[email-masked]> @ecom cpkuwait<mailto:[email-masked]> @ecom cskuwait<mailto:[email-masked]>

We need an urgent revert if this order is still in the WH or not.

If not please advise for us to manually refund.

FYI @Sachin Maheshwari<mailto:[email-masked]>

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 6, 2020 12:39 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Delivery//8377721379
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order number 8377721379, the order was placed on 14th April and till now the order status is showing in progress.

Can you please cancel the order as the customer is chasing us for his refund now.

Awaiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 6 August, 2020 11:38:02
Subject: Re: Late Delivery

Hi Team,

Any update?
________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 22, 2020 10:17:55 AM
Subject: Late Delivery

Hi Team,

Problem Statement: Late Delivery

Order Date : 14/04/2020

Order ID: 8377721379
Tracking ID: 100041413654
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on 14/04/2020 and till now he/she has not received the order. As per the hybris the order status is shipped from our side . and Warehouse also confirmed that the order is handed over to Posta plus on 18 Apr 2020
Customer is chasing us for his/her order so we request you to expedite the delivery

Regards,
Shafeeque

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