Subject: RE: Knet Refund : 8379932600
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>, Harish Thakor <[email-masked]>
Date: Thu, 6 Aug 2020 13:41:44 +0000

Hi,

We have done the refund today

Original Transaction ID202011787116110
IP Address168.187.147.210Batch ID
Transaction Date/TimeThu Aug 06 16:41:17 AST 2020Post Date0806
Transaction ID202021910638532Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDKuwait Finance House
Card Number450778******8410Card ExpirationMay , 2024
Transaction Amount95.340Currency Code414
Merchant Track ID158792569200058444Result CodeCAPTURED
Host Response00Authorization Code029104
AVS ResponseCVD2 Validation Repsonse
Reference ID021998001908STAN ID240424
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Tuesday, August 04, 2020 12:42 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Abdulqader Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Knet Refund : 8379932600

External email sender, please take precaution.
Hi Team,

Order : 8379932600
Hybris Ticket : 03464059

Please initiate the refund for the order mentioned above.

Regards
Shakeeb

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 3 August, 2020 03:34:11
Subject: Order not shipped

Dear Team,
#1095832

Problem Statement : Order not shipped (no tracking details). Customer wants refund.
Order Date : Apr 26, 2020
Order ID:

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