Subject: RE: Proof of Collection #8387629725
From: Mohamed Nagy <[email-masked]>
To: Jessie Caparas <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, LMG OMS <[email-masked]>, "Vinodhini Chandrasekaran (TCS)" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 6 Aug 2020 13:34:13 +0000

Hi All,

Tried to call the customer more than once but no reply from her end.

Regards,

From: Jessie Caparas <[email-masked]>
Sent: Thursday, August 6, 2020 12:37 PM
To: Vijay mandal (TCS) <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; LMG OMS <[email-masked]>; Vinodhini Chandrasekaran (TCS) <[email-masked]>; Mohamed Nagy <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: Proof of Collection #8387629725
Importance: High

@Mohamed Nagy<mailto:[email-masked]>

Can we please confirm with the customer?

From: Vijay mandal (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 22, 2020 2:33 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>; Vinodhini Chandrasekaran (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Proof of Collection #8387629725

Hi Jessie,
Please find the proof of collection.

ORDER_NO
ASSIGNED_TO_USER_ID
VERIFICATION_ID
CUSTOMER_NAME
VERIFICATION_METHOD
MODIFYTS
8387629725
kwcplmg\169482
8667
Leyla
Others
17-Jun-20

Thanks & regards,

Vijay Mandal
LMG-OMS Support Executive
+91 7003673057
[email-masked]<mailto:[email-masked]>

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 22, 2020 3:43 PM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>; Vinodhini Chandrasekaran (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Proof of Collection #8387629725

@LMG OMS<mailto:[email-masked]> @Vinodhini Chandrasekaran (TCS)<mailto:[email-masked]>

Please provide proof of collection for this order.

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 22, 2020 1:03 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Proof of Collection #8387629725
Importance: High

External email sender, please take precaution.
Hi Team,

Problem Statement: Customer has not collected the order
Order Date : Jun 14, 2020
Order ID: 8387629725
Tracking ID: 202006141639509
Store Code:  Babyshop21115
Assistance Required: Need proof of Collection
Issue Description: The order was placed on Jun 14, 2020, And as per hybris the order is collected on Jun 17, 2020 and customer emailed us on ​Jun 17, 2020 that she has not collected the order.
Kindly update us with proof of collection.

Regards,
Fauzan
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