Subject: RE: refund issue 8374922452
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Midhun Madhu <[email-masked]>, Reddy Prasad <[email-masked]>, Lessin Kumar <[email-masked]>, Harish Thakor <[email-masked]>
Date: Thu, 6 Aug 2020 09:16:51 +0000

Hi,

Its NDR customer.

We have received this amount from Posta Plus.

Please co-ordinate with customer and update if customer can come in nearby stores and collect money in 3 working days or else they can provide bank details and we will arrange for deposit in customer account in 7 working days.

Let us know how customer needs refund so we can arrange accordingly.

Return Requests

Return Request Number
RMA
Time created
Voucher Code
PG Value
RV Value
Cash Value
My Credit
Loyalty Rev Amt
COD Non Refund Value
Voucher Non Refund Value
Delivery Cost
Partner Tracking ID
Agent Name
Delete
+<javascript:;>
03183651
53145562
6/13/20 5:44 PM

0
0
0
0
0
49.3
0
0

System
Delete

From: Shakeeb Arsalan
Sent: Monday, August 03, 2020 1:50 PM
To: [email-masked]; Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Midhun Madhu <[email-masked]>; Reddy Prasad <[email-masked]>
Subject: Re: refund issue 8374922452

External email sender, please take precaution.
Hi Team,

Order : 8374922452
tracking ID : 100041010675
Please assist in getting the customer refunded, the issue is pending since long time.

the customer received link from postaplus to pay online, and the order has not been delivered, the issue is pending since 30-Mar-2020.

Regards
Shakeeb

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 28 June, 2020 18:35:23
Subject: refund issue

Hi Team,

With reference to order no 8374922452 and tracking ID 100041010675 , the customer has received a link to pay online and he did paid online .However, the order was not delivered so kindly intiate the refund for the amount paid by customer

Warm Regard,
Ezzaldeen

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