Subject: Re: Late Delivery//8377721379
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 6 Aug 2020 01:39:28 -0700 (MST)

Hi Team, 

With reference to the order number 8377721379, the order was placed on 14th April and till now the order status is showing in progress. 

Can you please cancel the order as the customer is chasing us for his refund now. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 6 August, 2020 11:38:02 
Subject: Re: Late Delivery 

Hi Team, 

Any update? 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, July 22, 2020 10:17:55 AM 
Subject: Late Delivery 

Hi Team, 

Problem Statement: Late Delivery 

Order Date : 14/04/2020 

Order ID: 8377721379 
Tracking ID: 100041413654 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 14/04/2020 and till now he/she has not received the order. As per the hybris the order status is shipped from our side . and Warehouse also confirmed that the order is handed over to Posta plus on 18 Apr 2020 
Customer is chasing us for his/her order so we request you to expedite the delivery 

Regards, 
Shafeeque