Subject: Re: Need manual AWB /// 8385782894
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 6 Aug 2020 00:43:29 -0700 (MST)

HI Team, 

RMA: 43224622 
Item: 161673621 - - Juniors Century Baby Walker 

There is no refund processed for any RMA. 

Kindly check and advice. 

Regards, 
Shivani 

From: "Seeta Seeta" <[email-masked]> 
To: "Shivani Rani" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, August 5, 2020 11:42:22 AM 
Subject: Re: Need manual AWB /// 8385782894 

Hi Shivani, 

there is only 1 RMA and refund has already processed for that, so for which RMA you need manual awb. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 4 August, 2020 21:15:59 
Subject: Need manual AWB /// 8385782894 

Hi Team, 

Ticket number: 1180393 

Assistance Required: Need manual AWB 

The customer want to return the item and we have already escalated this case to concern team but did not get any response so far. 

Customer information are: 

Order ID: 8385782894 
Name: Batol Alhasan 
Contact number: +96560665567 
Email address: [email-masked] 
Return Item ID: 161673621 
Collection address: Qairawan, block 1 , street 141 , house 29 , second floor, flat 3 

Kindly check and advice. 

Thank you for your help! 

Regards, 
Shivani