Subject: Re: Missing Piece //// 6492088800
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shivani Rani <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 5 Aug 2020 23:53:30 -0700 (MST)

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 4 August, 2020 21:09:06 
Subject: Re: Missing Piece //// 6492088800 

Hi Team, 

Any update ? 

Regards, 
Shivani 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "Mushir Khan" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shivani Rani" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, August 1, 2020 1:32:17 PM 
Subject: Re: Missing Piece //// 6492088800 

Hi Team, 

Any update ? 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "Mushir Khan" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shivani Rani" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 25 July, 2020 23:18:32 
Subject: Missing Piece //// 6492088800 

Hi Team, 

Kindly assist us on below case. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 25 July, 2020 21:31:52 
Subject: Missing Piece //// 6492088800 

Hi Team, 

Ticket id: 1137754 
Problem Statement: Missing pieces 
Order Date : May 15, 2020 
Delivery Date: May 25, 2020 
Order ID: 6492088800 
Tracking ID: 45950811561 
Assistance Required: Need missing pieces 

Issue Description: Customer placed an order for the wall mirror and she received it already. However, she received it without any equipment, no nails or anything that can help to fix the mirror on the wall. 

The name of the item is #161404415 - - Printed Rectangular Wall Mirror - 60x90 cms and cost of it is SAR 299. 

We have already escalated this case to warehouse team but did not get any response so far. 

Kindly check and advise what we can do in this case. 

Thank you for your help! 

Regards, 
Shivani