Subject: Re: Late Shipping/ 8388688791
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, asjad hussain <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 5 Aug 2020 22:15:44 -0700 (MST)

Hi Team, 

With reference to the order number 8388688791, the order was placed on 20th June and till now the order is in progress as per hybris. We have already escalated the case to concerned team but we didn't receive any update from them till now. 

We request you to check this case on priority basis and let us know what action do we have to take in this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 5 August, 2020 21:56:31 
Subject: Re: Late Shipping/ 8388688791 

Hi team, 

kindly help in closing the case 

Regards 

From: "Asjad Hussain" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 2 August, 2020 20:01:49 
Subject: Re: Late Shipping/ 8388688791 

Hi team, 

any update? 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ecom cpkuwait" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "midhun madhu" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Reddy Prasad" <[email-masked]> 
Sent: Tuesday, 28 July, 2020 19:45:00 
Subject: Re: Late Shipping/ 8388688791 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 25 July, 2020 13:54:08 
Subject: Late Shipping/ 8388688791 

Hi team, 

Problem Statement: Late Shipping 
Order Date : Jun 20, 2020 
Order ID: 8388688791 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jun 20 and till now he has not received the order. As per the hybris the order status is ready to be shipped 

Customer is chasing us for his order so we request you to expedite the delivery date 

Regards, 
Asjad.