Subject: Re: Refund approval for missing item ./ 8376773573
From: Shakeeb Arsalan <[email-masked]>
To: Ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Asjad Hussain <[email-masked]>, escalations dxbteam <[email-masked]>, midhun madhu <[email-masked]>
Date: Wed, 5 Aug 2020 08:03:39 -0700 (MST)

Hi Team 

Problem Statement: (Missing items) 

Order Date : Apr 9, 2020 
Order ID: 8376773573 
Missing Item : Missing item: 160841915 - - Juniors Baby Rocker Activity Walker 
Tracking ID: 100041314092 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 14 items but as per the customer he/she has only received 13 items, Under the consignment details we can see that all 14 items has been shipped/Delivered from our side. 

​Please confirm has the item mentioned above been shipped with the order or not ? 

Regards, 
Shakeeb