Subject: POD Required - 8391494649
From: Apoorv Joshi <[email-masked]>
To: olm kuwait <[email-masked]>, midhun madhu <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 5 Aug 2020 06:36:56 -0700 (MST)

Hi Team, 

AWB: FP07091000167 

Order is showing delivered on Aug 1, 2020 and the customer is reporting that they have not received this order while the AWB: FP07081000707 is showing In Trasnit and has been delivered to the customer. The contact number is the same on both orders. 

Kindly check and advise where the package associated with AWB: FP07091000167 is and if it is not delivered please arrange the delivery with customer. If delivered, please share POD with signature and ID proof. 

Thank you for your help! 

Regards, 
Apoorv